Responsible Gaming
Gaming Should Be Entertainment
At myhba.ca, we believe online casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer fast payouts and exciting games, it's important to gamble responsibly and within your means.
If you find yourself gambling more than intended or experiencing negative consequences, help is available.
Age Verification
Online gambling in Canada is only available to individuals who are 18 years of age or older (or the legal age of majority in your province). By accessing myhba.ca, you confirm that you meet this requirement.
We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you experience any of the following, problem gambling may be developing:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling with money intended for bills, rent, food, or other essential expenses
- Feeling anxious or irritable when trying to reduce or stop gambling
- Spending more time and money on gambling than you originally planned
- Lying about the amount of time or money spent gambling
- Neglecting work, school, family, or social obligations due to gambling
- Borrowing money or using credit to fund gambling activities
- Feeling a constant urge to gamble with increasing amounts of money
- Using gambling to escape problems, stress, or negative emotions
If you recognize any of these signs in yourself or someone you know, seeking professional support is important.
Responsible Gaming Tools
myhba.ca provides tools to help you maintain control of your gambling:
- Deposit Limits
- Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly).
- Loss Limits
- Establish a maximum amount you're willing to lose over a specified period.
- Reality Checks
- Enable reminders during gaming sessions to track how long and how much you've been playing.
- Self-Exclusion
- Temporarily or permanently exclude yourself from your account, preventing access to myhba.ca and associated services.
- Account Cooling-Off Period
- Take a break from your account for a set period (24 hours to several months).
To access these tools, log into your account or contact our customer support team.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, these Canadian organizations offer free, confidential support:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling across Canada.
Provincial & Regional Resources
- Problem Gambling Institute of Ontario
Support and treatment referrals for Ontario residents. - Alberta Gambling Research and Treatment Centre
Treatment services for problem gambling in Alberta. - British Columbia Gambling Helpline
24/7 support available for British Columbia residents.
International Resources
If you're accessing this site from outside Canada or need additional support:
- GamCare (UK)
Website: www.gamcare.org.uk - GamStop (UK)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
All support is confidential and free of charge.
If You Need Help
Problem gambling is treatable, and recovery is possible. If you're experiencing difficulties related to gambling, please reach out to one of the organizations listed above. You can also:
- Contact your provincial gambling helpline for immediate support
- Speak with a counselor or therapist who specializes in problem gambling
- Confide in a trusted friend or family member
- Use the self-exclusion tools available on myhba.ca
Your wellbeing is important to us. Please gamble responsibly.